Dear Mr. Bryson,

RE: Case Number 583130

This will acknowledge receipt of your correspondence addressed to the
U.S. Department of Transportation (DOT). Norman Strickman, Director,
Aviation Consumer Protection Division - Office of Aviation Enforcement
and Proceedings, has asked Delta Air Lines to respond to you directly.

Direct Air's Family TIes promotion offers great prices, but horrendous service. Flights must be booked by phone, but after over 2 hours I had to call customer service number and wait for them to call me back.

United Airlines Song Background (Detailed Version) inserted with written permission from Dave Carroll...Enjoy!

Remember the Seinfeld soup nazi?? well jetBLUE seems to have taken his view of what service is.